How and where can I purchase equipment manufactured by the company "Scientific Entertainment", as well as learn about the products and their prices?

Information about equipment and prices can be obtained from sales managers. To do this, you need to call our office at +7 (985) 291-77-50, write to email manager@nau-ra.ru or leave a request on the website.

What is the initial purchase volume required to become a partner of Scientific Entertainment?

In the company "Scientific entertainment" there are no quantitative or cost restrictions on the initial volume of the order. The size of the discount and the number of additional services provided to partners depend on the volume of the order. You can start cooperation in a way that is convenient for you or based on your specific order.

What format of interaction does the Scientific Entertainment company use when working with its clients?

The company works with each client individually, based on their needs. You choose the equipment you are interested in, agree on the delivery terms (prices, terms) with our sales manager and place your order. If you are interested in other cooperation schemes, you can always discuss them with your personal sales manager.

Who can become a partner of the Scientific Entertainment company?

Any company, as well as a company manufacturing products, can become a partner of the Scientific Entertainment company.

To which regions is it possible to ship equipment?

The company "Scientific Entertainment" has a logistics and warehouse center in its structure, which sends equipment to all regions of the Russian Federation. You can find out about the terms of delivery from your personal sales manager.

Is the cost of delivery included in the price of the equipment?

The cost of the equipment includes delivery to your address in Moscow or to the terminal of the transport company.

We are a manufacturer or supplier of materials, components and finished products for the manufacture of your final products. Who can we discuss the terms with and offer cooperation?

For a detailed discussion, please send your proposal to our company's supply department by e-mail snab@nau-ra.ru. In your proposal, describe the terms of cooperation (payment, delivery, etc.), as well as prices taking into account the maximum discount for our company.

What country is your equipment made in?

The company "Scientific Entertainment" is a resident of the Special Economic Zone "Technopolis Moscow", on the territory of which its own production facility is located with an area of ​​more than 2800 sq. m. The country of manufacture of all the company's products is the Russian Federation.

What is the warranty period for the equipment quality? What do you do if there are quality problems with the equipment during the warranty period?

The manufacturer guarantees the operation of the equipment and its compliance with the requirements of technical specifications for 12 months from the date of its commissioning, but not more than 18 months from the date of purchase. Products that are found to be non-compliant with the requirements of technical specifications during the warranty period are replaced or repaired free of charge by the manufacturer, provided that the consumer complies with the rules of transportation, storage and operation. More detailed warranty conditions are described in the product passport.

Do you offer advanced training courses?

Advanced training courses for teachers of educational institutions on working with the company's equipment and creating a modern educational environment are conducted by our partners.

Where can I download the software?

The software is available on our website in the "Support" section - "Software".

I have problems installing the software. What should I do?

If technical problems occur, do not try to fix them yourself. Please contact technical support by phone at 8 800 505-23-48 or by email at support@nau-ra.ru.